Kyle Smith
Technical Client Experience Advisor at Connection Enterprise Solutions
- Role
- Technical Client Experience Advisor-cisco at Connection
- Location
- Minneapolis, MN, US
- LinkedIn followers
- 500 followers
Experience
Technical Client Experience Advisor-cisco
Sep 2016 — Present · Minneapolis, MN, US
Account manager for all Cisco/Data Center activity. Responsible for developing strong relationships with customers, connecting with key stakeholders.• Responsible for managing, co-terming and renewing customer’s smartnet support contracts. • Manage and prepare quotes for all Cisco/Data Center purchases.• Provide support for Cisco install base reconciliation.• Contact for all TAC issues.• Coordinated product delivery with customer’s project resources. • Maintain site addresses and coverage levels for multiple customer banners.• Manage and coordinate all customer inventory for customer projects and cutovers.• Fluent in Cisco CCW and CCW-R tools.• Prospect and expand relationships within account base to further expand footprint.
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