Kyle Smith

About Kyle Smith

Engineering leader who turns large-scale data into capital allocation decisions. I combine hands-on technical skills (Python, SQL, BigQuery, ML, full-stack development) with business strategy to connect the dots between customer experience, network performance, and where to invest.What I bring to the table:Data Science & Analytics — Built optimization models that drove $200M+/year in capital savings. Analyze billions of rows of crowdsourced and first-party data to produce competitive intelligence that executives act on.Platform Engineering — Design and build production analytics platforms end-to-end: Python dashboards, GPU-accelerated servers, SSO authentication, CI/CD pipelines. I don\'t just analyze data — I build the tools my teams use every day.AI-Augmented Productivity — Early adopter of AI-assisted development (Claude Code, LLMs) to accelerate engineering output by an order of magnitude. Passionate about showing teams how to leverage AI tools to do more with less.Cross-Functional Leadership — 14 years of bridging technical and business teams. Managed matrixed orgs of 20+ across multiple countries. Comfortable presenting to VPs and rolling up sleeves to write code in the same week.Telecom & Network Domain — Deep RF engineering foundation (1X through 5G SA), capital planning, competitive analysis, churn analytics, and geospatial modeling. Understand the network from the tower to the P&L.Open to connecting with anyone in data science leadership, competitive intelligence, network strategy, AI/ML engineering, or telecom analytics.

Experience

1. Associate Director Market Intelligence (Cqes & Network Actionability)

   Verizon

   May 2025 — Present

   Own Verizon\'s competitive Quality Experience Score (cQES) platform — the primary competitive prioritization factor in the capital plan, driving ~20% of overall network build (~$400M Competitive Advantage program).Key accomplishments- Delivered cQES Mobility 1.1 with accuracy enhancements that better align competitive scoring with actual customer experience, strengthening stakeholder confidence for 2026 capital planning- Partnered with Marketing on a targeted campaign using cQES data that doubled the take rate vs. baseline, generating +15.3% lift, 599 incremental gross adds, and $15.9M in annualized revenue- Led approval for C-band load balancing initiative resulting in $23M in capex savings- Built the Catalyst dashboard portal — a GPU-accelerated (3x NVIDIA A100) internal platform with SSO authentication and git-based deployment for hosting the team\'s Python analytics dashboards- Developed competitive intelligence dashboards analyzing crowdsourced network data (OpenSignal ONX) at H3 hexgrid resolution across all U.S. markets- Leveraged AI-assisted development (Claude Code) to accelerate full-stack platform engineering — building production systems in days that would traditionally take months- Delivered VP+ level ad-hoc competitive analyses on spectrum acquisitions, technology conversions, and competitor M&A impact- Designed and led a Network Foundations training program for the AI & D organization, expanding to 100+ participants globally across 4 sessions- Hired and onboarded team members within 2 months; unified three analytical groups (competitive scoring, geospatial, and network actionability) under a cohesive direction

Education

• Harding University

  Masters of Business Administration

  2013 — 2016

• Harding University

  Bachelor Of Science, Electrical Engineering

  2006 — 2011

Skills

• Circuit Analysis
• Vba
• Sql
• Linux
• Software Development
• Algorithms
• Databases
• Pl/Sql
• Multisim
• Systems Analysis
• Circuit Simulation
• Engineering
• Software Engineering
• Cad
• Circuit Design
• Data Analysis
• Windows
• Signal Processing
• Visual Studio
• Dsp
• Shell Scripting
• Data Warehousing
• Rf
• Subversion
• Perl
• Embedded Software
• Embedded Systems
• Oracle Sql
• Mac Os
• Oracle Sql Developer
• C
• Programming
• Microsoft Office
• Xml
• Lean Six Sigma
• Tableau
• Pspice
• Signal Generators
• Electrical Engineering
• Unix