Kyle Mitchell

Technology Executive and Transformation Leader

Role
Global Head of IT Service Management at Bank of America
Location
Seattle, WA, US
LinkedIn followers
500 followers
Information TechnologyView LinkedIn profile

About Kyle Mitchell

Accomplished and results driven technology executive with 17+ years of defining…

Experience

  1. Global Head of IT Service Management

    Bank of America

    May 2023 — Present · Seattle, WA, US

    Technology Executive responsible for strategy, transformation, governance and oversight of enterprise wide IT Service Management processes and capabilities.

Education

  • Washington State University - College of Business and Economics

    Business Administration, Management Information Systems, Decision Sciences

    2001 — 2005

Skills

  • Itil
  • Iso 27001
  • Sas70
  • IT Asset Management
  • IT Risk Management
  • Project Management
  • IT Audit
  • Itil Implementation
  • Data Center
  • IT Service Management
  • Itil Certified
  • Supply Chain Management
  • Fixed Assets
  • IT Security Policies
  • IT Security Assessments
  • Agile Methodologies
  • Consulting
  • IT Transformation
  • Configuration Management
  • Iso 27001 Lead Auditor
  • Microsoft Sql Server
  • Sharepoint Designer
  • Data Analysis
  • Scorecard
  • Itil Process Implementation
  • Process Excellence
  • Bmc Remedy
  • Service-Now
  • Business Architecture
  • Business Process
  • Cisa
  • Information Security
  • Information Technology
  • Program Management
  • Business Process Improvement
  • IT Strategy
  • Business Analysis
  • Management Consulting
  • Robotics
  • Machine Learning

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Kyle Mitchell — Global Head of IT Service Management at Bank of America in Seattle, WA, US | Unifers