Kyle Mathiot

Experience

1. Senior Vice President Technology & Analytics

   Philadelphia Union

   Feb 2014 — Present · Chester, PA, US

   As SVP of Technology & Analytics, I lead the club\'s strategic initiatives in data analytics, technology infrastructure, innovation, and AI transformation across all Keystone Sports and Entertainment entities.Founded the Business Analytics department, growing our fan database to over 1 million records and generating $8 million in revenue through data-driven CRM and monetization strategiesLeading organization-wide AI transformation as chair of the AI Planning Committee, developing training programs, piloting solutions, and integrating AI into business workflowsManaged complete technology implementation for WSFS Bank Sportsplex construction, including network infrastructure, security systems, and fan experience technologies (Wicket facial access, Mashgin self-checkout, smart lighting, EV charging)Directed campus-wide network redesign with private fiber backbone connecting major buildings, delivering improved performance, better redundancy, and reduced operating costsLaunched the club\'s first mobile app with YinzCam, featuring integrated ticketing, mobile wallet, loyalty rewards, and real-time campus wayfindingDeveloped innovative variable pricing model for single-game tickets that generated $1 million in new revenue and influenced league-wide MLS pricing strategiesStrategically grew IT team by adding IT Manager role, reducing external consulting costs by annually while improving service deliveryLed implementation of Kore data warehouse and Helix customer data platform with executive-level Tableau dashboards delivering actionable insights for strategic decisionsStrengthened cybersecurity posture aligned with CIS Critical Security Controls and serve as founding member of MLS IT Cybersecurity Committee (4+ years)Created digital marketing automation strategies and AI-powered sales tools that improved season ticket retention rates by 5%

Education

• Fox School of Business at Temple University

  MBA, Strategic Management

  2007 — 2010

• Drexel University

  BS, IST

  1998 — 2003

Skills

• Program Management
• Vendor Management
• Strategic Planning
• Leadership
• Graphic Design
• Information Technology
• Microsoft Access
• Software Development Life Cycle (Sdlc)
• Web Development
• Business Analysis
• Software Development
• Business Process Improvement
• Volunteer Training
• Recruiting
• Infrastructure
• Sharepoint
• Volunteer Management
• Website Development
• Process Improvement
• Access
• Customer Relationship Management (Crm)
• Databases
• Sdlc
• Data Analysis
• Project Management
• Volunteer Recruiting
• Crm
• Management