Kyle MacDonald

WORK HISTORY

EDUCATION

SKILLS

ABOUT KYLE MACDONALD

I am a father of four and an enthusiastic, energetic, experienced and professional manager who has built up a portfolio of operations management experiences.In my spare time I run and coach the school Fencing program at Mt Albert Grammar School. I am President of the Auckland Swords Fencing club, and have directed the growth of the club to be the biggest fencing club in NZ, with aspirations to grow healthy young adults who enjoy the challenges and learnings of individual sportsmanship. I have worked in the Health Sector for 40+ years and I am currently in a senior Manager role, I have worked extensively in a wide range of operational roles.I have experience of managing multiple departments across a broad spectrum of operational activities; Field Engineers, Sales Teams, Product Managers, Admin staff, Help Desks, IT departments, Warehouse, Project managers, Scheduling, Testing and partner relationships.I furthered my professional career by completing an MBA. My dissertation work was on customer satisfaction. I am passionate about customer satisfaction, as I believe that nothing beats your customers advocating your company.Specialties: Parent (4 kids), SMD CDA PCEHR HL7 FHIR Vendor EMR CIS eHealth Leadership, Coaching, Mentoring, Customer Services, Operations, Sales Management, Processes, Procedures, ICM, ITIL, Analytical, Health Sector, Project Management, Partnerships, Warehouse, Field Engineers, Help Desk, CRMMS Office