Kyle Lidberg
Technology Nerd at Microsoft | Solving challenges with tech
- Role
- Sales Solution Engineer at Microsoft
- Location
- Fargo, ND, US
- LinkedIn followers
- 500 followers
Experience
Sales Solution Engineer
Feb 2019 — Present · Fargo, ND, US
Helping companies adopt the capabilities they need to address their most pressing technology challenges. Helping:CMOs: Optimize CX and Customer Journeys to realize economic gains and impact on revenueCMOs: Expand customer reach and drive brand loyalty in a \"cookie-less\" worldCMOs: Integrate \'Big Data\' into marketing campaigns while ensuring data privacyCMOs: Evaluate CDP, Marketing Automation and CRM technologies CTOs: Optimize application service uptime and mitigate risk from shadow IT CTOs: Predict B2C customer demand with AI and discover insights from existing customer data CTOs: Establish real-time data reporting for decision-making and personalization across channels CTOs: Evaluate CDP, Marketing Automation, CRM and BI technologies CDOs: Bring together siloed data to get closer to your customers and create digital twinsCDOs: Leverage data to maximize sales and operating models CDOs: Enable front-line workers with a 360* view of each customer CDOs: Evaluate CDP, Marketing Automation, CRM and BI technologiesVP of Sales: Optimize customer interactions to meet ever-changing expectations VP of Sales: Accelerate digital transformation to remain relevant in the industry VP of Sales: Evaluate powerful sales solutions that increase seller effectiveness and efficiencies (CRM)Digital Solution EngineerFocus: Dynamics 365 Customer Engagement - SME & C WestJuly 2025 - currentDigital Technical SpecialistFocus: Dynamics 365 Customer Engagement - SMC WestSeptember 2021 - July 2025Demand Response Representative - North America Focus: Dynamics 365 and Power BI February 2019 - August 2021
Education
North Dakota State University
Bachelor’s Degree
Skills
- Microsoft Crm
- Customer Service
- Leadership
- Microsoft Office
- Inventory Management
- Customer Satisfaction
- Teamwork
- Team Leadership
- Time Management
- Strategic Thinking
- Analytical Skills
- Retail
- Microsoft Excel
- Microsoft Word
- Powerpoint
- Outlook
- Budgets
- Gimp
- Event Planning
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