Kyle Lee
Strategic Delivery Leader | ServiceNow Principal | Building Scalable Systems That Help Teams Thrive
- Role
- Sr Engagement Manager at Valuecentrix
- Location
- Denver, CO, US
- LinkedIn followers
- 500 followers
About Kyle Lee
With 20+ years of experience leading ServiceNow programs and transformation initiatives, I’ve guided over 150 deployments and built delivery practices that scale without burning out teams. My work spans startups and Fortune 500 enterprises, from creating remote-first consulting models that lifted utilization by 6%(~$100K revenue) to accelerating rollouts that pulled forward $500K in billable hours.At SkyPhi Studios, I built the operating model as Chief Delivery Officer. At Synoptek and Slalom, I served as a Principal, shaping ServiceNow strategy for public and private clients. Across roles, I’m known for being the escalation point leaders trust, blending pragmatic problem-solving with people-first leadership.If you’re looking for someone who can align delivery, people, and outcomes in high-change environments — let’s connect.
Experience
Sr Engagement Manager
Nov 2025 — Present · Denver, CO, US
Education
University of Colorado
Bachelor of Science, Business Administration
2000 — 2004
University of Denver
Master of Applied Science, Information & Communication Technology
2009 — 2012
Skills
- Cross-Functional Team Leadership
- Process Improvement
- Pmp
- Program Management
- Business Analysis
- Project Management
- Management
- Integration
- Analysis
- Leadership
- Sdlc
- Visio
- Agile Methodologies
- Quality Assurance
- Vendor Management
- Team Leadership
- Aml
- Training
- Business Intelligence
- Agile Project Management
- Compliance
- Servicenow
- Microstrategy Reporting
- Risk Management
- Budgets
- Microsoft Office
- Erp
- Qlikview
- Qlikview Development
- Hospitality
- Hospitality Management
- Restaurant Management
- Strategy
- Business Process Improvement
- Jira
- Crm
- Crm Integration
- Software Development Life Cycle (Sdlc)
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