Kyle J. Kirkland

About Kyle J. Kirkland

2 common complaints about learning & development: You can’t change people, and training…

Experience

1. Senior Manager, Talent Development

   Weisiger Group

   Sep 2019 — Present · Charlotte, NC, US

   At Weisiger Group, I support 2,700+ employees across 40+ locations & focus on connecting talent development to impact by.1. Leadership Development: Lack of feedback & unclear expectations are the root causes of every performance challenge. I collaborate with leaders & build programs that support their skills that will enable their employees to succeed. These programs don’t follow the typical 1-way instruction – they create experiences that help leaders build high-performing teams. Employee Engagement: In every work environment – people want to feel connected to their teams & their work. I collaborate with employees at all levels to design environments that help them feel purpose in their work and potential in their career paths. Data-Driven Decisions: Just like social media – people want experiences tailored to what they want to see & do. I facilitate regular listening sessions to understand what employees want in their learning. These sessions led to valuable data that I analyzed to re-design the User Experience for Digital Learning. These new resources enable employees to access content related to their division, role, & interests. This led to a 154% increase in online engagement & 66% increase in skill application. Learning Strategies: Completing 1 workshop or e-learning course is not enough to make an impact. I design & deliver strategies that connect activities to a journey that enables employees to improve their productivity & quality. I consistently evaluate & adapt the development strategy based on employee feedback so they feel supported. Cultivating this culture led to increased employee trust & retention where the workforce feels good about their team & their work. As with any talent development role: My focus constantly changes – but every minute is spent positively impacting the company\'s revenue, metrics, & engagement through strategic partnerships & impactful experiences.

Education

• University of Central Florida

  B.A.

Skills

• Healthcare
• Organizational Communication
• Recruiting
• Project Management
• Customer Satisfaction
• Training
• Performance Management
• Employee Training
• Team Leadership
• Human Resources
• Coaching
• Talent Management
• Microsoft Powerpoint
• Sales
• Outlook
• Social Media
• Organizational Development
• Account Management
• Marketing
• Public Speaking
• Microsoft Outlook
• Leadership
• Employee Surveys
• Customer Service
• Management
• Team Building
• Insurance
• Interviews
• Leadership Development
• Microsoft Excel
• Powerpoint
• Employee Benefits
• Employee Relations
• Strategic Planning
• Process Improvement
• Social Networking
• Analysis