Kyleigh Nevis
Director, Technology Support and Customer Service @Oakland Unified School District
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WORK HISTORY
Director, Technology Support and Customer Service @Oakland Unified School District
Provided strategic planning and oversight of OUSD\'s effort to solve the digital divide within the districtManaged the adoption, procurement, and implementation of a new end-user support system and asset management systemManaged the application and budget for over $13 million dollars in federal funding Developed a multi-year budget to reflect #OaklandUndivided and the district\'s commitment to bridging the digital equity divide in OaklandManaged over 90 tech leads across 82 schools, including professional development and compensationManage the distribution, collection, disposal and tracking of site-based technology across 82 school sitesCo-facilitated user-focus groups on Artificial Intelligence (AI) and emerging technologiesCo-authored comments for the FCC Notice of Proposed Rule-making (NPRM) for expanding E-Rate to include Wi-Fi HotspotsManaged E-Rate submissions for the Emergency Connectivity Fund and Cybersecurity PilotCoordinated with the Network team to roll out MFA as part of a series of cybersecurity measuresCoordinated with the Oakland Public Education Fund on student internships and programs to increase attendance and student engagementFacilitated trainings, developed resources, and provided ongoing support to parents, teachers, and community-based organizations on digital access and instructional technologyManaged the HelpDesk team, curated the Knowledge Base, and developed Service Learning Objectives for the Technology Services Department
EDUCATION
University of Washington
BA, Sociology, International relations
University of Bath
MA, Euromasters Program- International Relations
ABOUT KYLEIGH NEVIS
Director, Technology Support
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