Kyle Hersey

Technical Lead @Pepper

Vancouver, BC, CA

Lead project successfully migrating data pipeline orchestration to Dagster from DBT Cloud, hosted on ECS, cutting orchestration costs by 70%- Lead major accuracy improvements to Pepper\'s i2 product (intelligent inbox), improving zero shot accuracy when converting emails, voicemails and sms into orders up to 95%- Implemented a robust, scalable, yet simple evaluation suite for i2, allowing engineers to confidently iterate on prompts, swap out LLMs and modify AI workflows without introducing regressions