Kyle Ericksen

Experience

1. Starlink Crisis Response Manager

   SpaceX

   Nov 2024 — Present · Bastrop, TX, US

   As Starlink Crisis Response Manager, I lead the development and execution of scalable processes to ensure Starlink’s critical communications support in crises, including natural disasters and other extraordinary events. My role involves coordinating cross-functional internal responses, building strategic partnerships, and interfacing with government agencies, NGOs, and private entities to provide reliable broadband solutions in challenging environments.Key Responsibilities- Crisis Strategy & Coordination: I design and implement response strategies, collaborating with internal teams across logistics, market access, legal, compliance, and engineering to meet rapid deployment needs- Stakeholder Engagement: I build and maintain strategic relationships with global disaster response organizations and government bodies to align response objectives and ensure seamless support- Financial & Operational Sustainability: I develop approaches to maintain financial sustainability while delivering rapid, effective responses and optimizing cost-efficiency- Metrics & Process Improvement: I establish key performance indicators to measure success, predict costs, and drive continuous improvement- Contract Execution: I manage contracts from initiation to delivery, serving as the primary contact to ensure efficient deployment and activation of Starlink services.With extensive experience in crisis response, I leverage strong relationships with NGOs and government entities, exceptional project management skills, and a solid grasp of geopolitics to lead high-pressure operations. I manage diverse crisis scenarios, using Starlink’s satellite capabilities to restore critical communications in remote, impacted areas and coordinate international deployments on short notice.

Education

• Texas A&M Engineering Extension Services

  Pro Board Certified Confined Space Rescue Technician I & II, Crisis/Emergency/Disaster Management

  2014 — 2014

• American Military University

  Bachelor’s Degree, Homeland Security

  2017 — 2022

• Texas A&M Engineering Extension Services

  EMT, Emergency Medical Technology/Technician (EMT- B)

  2014 — 2014

Skills

• Leadership Development
• Navy
• Dod
• National Security
• Operations Management
• Microsoft Excel
• Supervisory Skills
• Emergency Management
• Organizational Leadership
• Military Training
• Military Experience
• Rescue
• Preparedness
• Military Operations
• Emergency Services
• Operational Planning
• Physical Security
• Exercises
• Command
• Training
• Public Safety
• Disaster Response
• Fire Safety
• Security Clearance
• Counterterrorism
• Cpr Certified
• Nims
• Leadership
• Management
• Team Building
• Incident Command
• Hazardous Materials
• Weapons
• Military
• Firefighting
• Customer Service
• Emt
• First Responder
• Microsoft Office
• Emergency Medical