Kyle Kramer-Dove

About Kyle Kramer-Dove

Proven product executive with deep experience leading product strategy, organizational scaling, and cross-functional execution in SaaS and healthcare technology. I have a strong record of delivering platform innovations that expand revenue, drive enterprise adoption, and materially reduce operating costs. Recognized for building high-performing product organizations, leading complex go-to-market initiatives, and transforming customer insights into commercially successful solutions.

Experience

1. Vice President of Product & Programs

   Accessone

   Mar 2023 — Present

   Set enterprise product vision and strategy across Product Management, Data & Analytics, and Client Success.• Led revenue generating products, including a deeply integrated EPIC EHR solution, resulting in an average 30% revenue increase per client enablement.• Led margin expansion initiatives that decreased cost of revenue by 25% through driving paperless and ACH bank preference payment experience.• Established performance frameworks and operating rhythms to scale the product organization.

Education

• Strayer University

  Bachelor's degree, Business Administration, Management and Operations

• Strayer University

  Associate of Arts (A.A.), Marketing

  2012 — 2014

Skills

• Quality Assurance
• Relationship Management
• Business Analysis
• Management
• Call Centers
• Distance Learning
• Sales Management
• Operations Management
• Process Improvement
• Business Process Improvement
• Customer Experience
• Vendor Management
• Cross-Functional Team Leadership
• Customer Service
• Start-Ups
• Sales
• Team Building
• Banking
• Training
• Customer Retention
• Marketing
• B2b
• Crm
• Credit Cards
• Salesforce.com
• Strategy
• Contact Centers