Kyle B.

| Digital Transformation | SAP Commerce | Agile/SAFe | eCommerce Strategy

Role
Business Analyst Level 3 SAP Commerce Cloud Customer Channels at Cintas
Location
Dayton, OH, US
LinkedIn followers
500 followers

About Kyle B.

With over a decade of experience driving enterprise technology solutions across Fortune 500 companies and top-tier consultancies, I specialize in aligning business strategy with scalable digital platforms. My expertise spans SAP Commerce, Oracle Agile, and UI/UX design, with a strong foundation in Agile, SAFe, and Scrum@Scale methodologies. I’ve led multimillion-dollar eCommerce initiatives, optimized data governance frameworks, and supported seamless post-acquisition integrations. Passionate about innovation, I leverage AI tools to enhance documentation, testing, and stakeholder engagement—delivering measurable impact across industries including retail, manufacturing, healthcare, and finance.

Experience

  1. Business Analyst Level 3 SAP Commerce Cloud Customer Channels

    Cintas

    Apr 2025 — Present · Mason, OH, US

    Act as a senior SAP Commerce Cloud (Hybris) subject matter expert supporting enterprise B2B and B2C commerce initiatives.• Lead requirements definition and solution alignment across SAP Commerce, SAP ERP/S4, pricing, promotions, and order management systems.• Partner with product, UX, and engineering leaders to define scalable commerce capabilities, UI/UX standards, and API integrations.• Drive backlog prioritization and cross-team dependency management via multiple SDLC lifecycle frameworks.• Support commerce platform optimization through AI-assisted documentation, test strategy development, and workflow automation.

Education

  • Wright State University

    Bachelor's degree, Communication and Media Studies

    2008 — 2013

Skills

  • Customer Service
  • Logistics
  • Training
  • Strategic Account Development
  • Outlook
  • Data Analysis
  • Management
  • Team Building
  • Technical Recruiting
  • Interviews
  • Leadership Development
  • Higher Education
  • Program Management
  • Networking
  • Human Resources
  • Software Documentation
  • Social Media
  • Recruiting
  • Leadership
  • Process Improvement
  • Interview Preparation
  • English
  • Event Planning
  • Windows
  • Coaching
  • Marketing
  • Accounting
  • Research
  • Transportation
  • Microsoft Excel
  • Powerpoint
  • Teamwork
  • Microsoft Office
  • Sales
  • Organizational Development
  • Visio
  • Fundraising
  • Access
  • Technical Writing
  • College Recruiting

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Kyle B. — Business Analyst Level 3 SAP Commerce Cloud Customer Channels at Cintas in Dayton, OH, US | Unifers