Kyle Bassman

About Kyle Bassman

Customer service driven, goal oriented, results-driven leader with 20+ years of experience in Information Technology. Proven leadership and technical abilities in research, design, layout, implementation, and management of IT systems and projects in multiple disciplines including, communications, government, law, health care, retail, and software sales. Outstanding project and people leader, able to coordinate and direct all phases of project-based efforts while managing, motivating, and guiding teams. Easily adaptable to change and accepts new challenges with a positive can do attitude.CORE COMPETENCIESInfrastructure • Architecture • Creative Problem Solving • Project Management • Cross Functional • Team Leadership • Team Management • 3rd Party Relationship Management • Documentation • Pre-Sales • Post-SalesTECHNOLOGY PROFILEPlatforms: Software as a Service (SaaS), Windows OS, Windows Server OS, MicrosoftExchange, Microsoft SQL, VMware ESXi, VMware vSphere, WYSE, CitrixXenApp\\Presentation Server\\MetaFrame, Citrix XenDesktop, Citrix XenServer, Citrix Netscaler, Citrix Provisioning Services, Citrix ShareFile, Novell NetwareSoftware: Microsoft Office Suite (Word, Excel, PowerPoint, Access, Project, Outlook), Office 365,Microsoft SharePoint, Microsoft Visio, Adobe Creative Suite, McAfee Anti-Virus, Symantec Anti-VirusDevelopment\\Programming: HTML, CSS, VB, VBS, VB.NET, PowerShellTechnologies\\Protocols: Active Directory, Group Policy, IIS, DHCP, DNS, WINSCertifications: Citrix ShareFile, Citrix Cloud – Citrix Endpoint Management, Citrix Cloud – Citrix Virtual Apps and Desktops

Experience

1. Advanced Infrastructure Manager

   Kroger

   Oct 2022 — Present

Education

• Cincinnati State Technical and Community College

  AAB, PC Support and Administration

  1999 — 2001

• Cincinnati State University

  Associate of Applied Business, AAB PC Support and Administration

  2001

Skills

• Vendor Management
• Group Policy
• Vsphere
• Itil Certified
• Terminal Services
• Iis
• Active Directory
• Xp
• Windows Server
• Vmware
• Server Architecture
• Dhcp
• Laptops
• Citrix
• Vdi
• Vmware Esx
• Windows
• Server Administration
• Citrix Metaframe
• Virtualization
• Technical Support
• Vmware Infrastructure
• Troubleshooting
• Tcp/Ip
• Nas
• System Deployment
• Servers
• Dns
• System Administration
• Operating Systems
• Windows 7
• Hp