Kyle Winters
Store Manager | Retail Operations & Customer Experience | New Hire Trainer | Passion for Tech-Enabled Solutions
- Role
- New Hire Trainer at Mattress Firm
- Location
- New York, NY, US
- LinkedIn followers
- 500 followers
About Kyle Winters
Experienced in establishing and managing profit-driven sales strategies. Seasoned trainer and staff developer with excellent interpersonal and conflict resolution skills. Proficient in meeting company guidelines while improving team efficiency, sales numbers and customer engagement scores. Open to constructive criticism and learning new skills
Experience
New Hire Trainer
Mar 2026 — Present · US
Responsible for onboarding and developing new Sleep Experts through structured coaching, hands-on training, and mentorship. Focused on strengthening consultative sales skills, product knowledge, and effective use of tools such as DreamHub and Mattress Matcher. Dedicated to building confidence, reinforcing strong sales habits, and ensuring every guest receives a personalized solution that leads to better sleep.
Education
Brookdale Community College
Associate of Arts and Sciences - AAS, Business Administration and Management, General
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