Kyle Toillion

About Kyle Toillion

Kyle is a seasoned solution consultant in the public sector, where he leverages his deep technical expertise and strategy mindset to guide clients through complex government processes. Over the years, he has built a proven track record of delivering transformative solutions, helping organizations streamline both mission-focused processes and back-office operation, leveraging technologies such as ServiceNow, Salesforce and UiPath. Known for his ability to translate business needs into technical outcomes, Kyle brings clarity, adaptability, and strong problem-solving skills to every engagement.Beyond execution, Kyle demonstrates leadership and thoughtfulness: putting people first in everything he does — positioning himself as both a practitioner and a mentor for peers. His presence in the broader community underscores his commitment to driving impact not just through technology, but through relationships.

Experience

1. Advisory Ai Experience Solution Consultant

   ServiceNow

   Sep 2025 — Present · St. Petersburg, FL, US

   In my current role I partner with Florida government to improve their back office operations and accomplish their mission goals. As the core Solution Consultant I bring the vision to light of what\'s possible with the ServiceNow end-to-end enterprise AI platform. Solutions we create for our customers include CRM, ITSM, ITAM, Security, Portfolio Management, and much much more.

Education

• Harding University

  BBA, Management Information Systems

Skills

• Microsoft Access
• Microsoft Word
• Customer Service
• Strategic Planning
• Social Media
• Teaching
• Engineering
• Project Management
• Leadership
• Powerpoint
• Microsoft Excel
• Public Speaking
• Microsoft Office
• Sales