Kyle Steffel

Experience

1. Accounts Receivable Specialist

   Heartland Dental

   Jan 2024 — Present · OH, US

   Provide expert support, training, and empowerment to front-end business teams across 60+ dental practices, enabling operational excellence in revenue cycle management.Key Responsibilities and Achievements: • Revenue Cycle Management: Guide teams in critical processes, including obtaining dental insurance breakdowns, presenting treatment financials, processing insurance claims, posting payments, managing rejected claims, and preparing monthly patient statements. • Team Training and Support: Deliver hands-on training and mentorship to improve team performance, efficiency, and understanding of revenue cycle best practices. • On-Site Collaboration: Frequently work side-by-side with practice teams to address challenges, refine workflows, and implement effective solutions. • Process Improvement: Champion initiatives to enhance efficiency, streamline operations, and drive sustainable results across all supported practices.This role highlights my ability to optimize revenue cycle processes, foster team development, and deliver impactful results in dynamic, multi-practice environments.