Kyle Rod

About Kyle Rod

With over 15 years of experience in service, operations, and retail based management, I am a versatile and adaptable multi-unit leader who thrives in dynamic, fast paced, highly iterative, and challenging environments. I have a passion for business development and human connections, having worked with and developed many incredible teams all over the country.

Experience

1. West Coast Manager

   Ephemeral Tattoo

   Jul 2021 — Present · Los Angeles, CA, US

   At Ephemeral I launched the 2nd location for the made-to-fade tattoo startup. Responsible for the growth and development of the Los Angeles Studio as it looked for efficiencies and best practices to drive towards profitability. I managed and created complex manually reported P & Ls and informed overall studio reporting that would later be the basis for studio success. I contributed to an environment of constant growth and learning where we would test and iterate in 3 week cycles for nearly two years. The attempt to revolutionize the world of self-expression through tattoos in physical space was both exhilarating and unprecedented which meant there was no singular perfect playbook that would guarantee success. I navigated a highly ambiguous industry that was simultaneously under and over regulated. In addition to being only the second Studio Leader hired and jumping at the chance to join a company embarking on something completely new, I joined Ephemeral to be in an environment where I would be challenged and engaged. I thrive in environments where we iterate fast, learn from and handle problems/opportunities quickly, and embrace ambiguity.Later I managed and developed the Western half of Ephemeral’s Studios. This position was also primarily responsible for the development of operations standardization and empowerment of measured and carefully planned experimentation. I worked with talented and daring leaders who saw opportunity in the unknown. Helped to develop studio communication standards, inventory management systems for fleet, in-studio social media content development, and working side by side with our founders and CEO to continue to create an experience for our customers that transcends the temporary nature of our tattoos to a journey that clients will never forget.

Education

• Anoka-Ramsey Community College

  Generals, Associates

  2006 — 2007

• Minneapolis College

  Associate in Arts, Business

  2008 — 2009

Skills

• Event Planning
• Microsoft Word
• Microsoft Excel
• Sales
• Inventory Management
• Sales Operations
• Microsoft Outlook
• Music Industry
• Operations Management
• Music Theory
• Team Building
• Leadership
• Microsoft Powerpoint
• Social Media
• Music Production
• Sales Management
• Project Management
• Logistics Management
• Data Analysis
• Microsoft Office
• Peoplesoft
• Management
• Loss Prevention
• Skilled Multi-Tasker
• Priority Management
• Outlook
• Warehouse Operations
• Strategic Planning
• Employee Training
• Sales Presentations
• Sales Process
• Team Leadership
• Leadership Development
• Customer Service