Kyle Rae
Operations Manager @Majorel
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WORK HISTORY
Operations Manager @Majorel
ON, CA
Majorel (2020-Pres)Manager of Operations HBA USLaunched Majorels first permanent Home Based Operation internationally• Responsible for Workforce operations, program performance, hiring and HR within the home based environment with fully remote teams• Currently responsible for over 150 agents and growing through ramp, looking to expand across multiple programs based on program success• Driving Call quality, employee satisfaction and ongoing communication initiatives throughout the program• Client POC for all operational activities • Manage all areas of the of the program from recruitment, training, HR and Operation
EDUCATION
Sir Sanford Fleming
Minerals Engineering Technology, Geology
SKILLS
ABOUT KYLE RAE
Results oriented, strategic thinker who can develop and direct new approaches to…
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