Kyle Nicholson
Senior Manager, Data Science & Analytics at ServiceNow
- Role
- Senior Manager, Data Science & Analytics at ServiceNow
- Location
- Raleigh, NC, US
- LinkedIn followers
- 500 followers
Experience
Senior Manager, Data Science & Analytics
Jan 2022 — Present · Raleigh, NC, US
Leads a team of 6 data scientists, data engineers, and analysts to drive reporting and predictive analytics capabilities for Sales, Global Deal Management, and Sales Operations-Uncovered insights and developed solutions utilizing product usage data of ServiceNow customers to drive $137M in product upsell in FY23-Developed machine learning model to prioritize which opportunities receive formal proposals, increasing Global Proposals Team\'s incremental value add by $12M annually through optimization-Created wholistic view reporting capabilities to connect success metrics across various teams throughout Global Deal Management-Generated targeted customer lists for various sales plays based on propensity to buy models-Analyzed impacts and future growth potential for various product mixes to determine the right products to land and attach for each customer
Education
North Carolina State University
Bachelor’s Degree
Skills
- Social Media
- Time Management
- Sas Programming
- Research
- Management
- Event Planning
- Microsoft Office
- Data Analysis
- Bilingual-English/Spanish
- Financial Economics
- Stock Market Analysis
- Microsoft Excel
- Spanish
- Stata
- Social Networking
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