Kyle Nguyen

ML Engineer @ Hitachi Digital Services | Multi-Agent AI Systems | Cybersecurity Research | MS CS @ Northeastern

Role
Machine Learning Engineer at Hitachi Digital Services
Location
Boston, MA, US
LinkedIn followers
500 followers
Information TechnologyView LinkedIn profile

About Kyle Nguyen

Results-driven Software Engineer with a proven track record of delivering measurable…

Experience

  1. Machine Learning Engineer

    Hitachi Digital Services

    May 2025 — Present

    Reduced manual processing time by 70% for document-heavy enterprise workflows(e.g, contract review, compliance) by designing and implementing a multi-agent AI orchestration framework that intelligently routes tasks to specialized agents.• Built a dynamic orchestration system using Dify, Redis, Kafka, and MongoDB with BERT embeddings to analyze the context of each incoming task and developed a custom complexity scoring model to determine how tasks should be routed.

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Kyle Nguyen — Machine Learning Engineer at Hitachi Digital Services in Boston, MA, US | Unifers