Kyle Merritt

Experience

1. Account Manager

   TEKsystems

   Aug 2022 — Present · US

   Responsible for maintaining high levels of contact frequency, business intelligence, and relationship development with existing clients and prospects enabling the effective positioning and selling of TEKsystems\' services. Responsible for developing a functional level of customer understanding for each account and a solid understanding of their strategic business initiatives.• Maintaining relationships with industry contacts to provide faultless customer service, obtain sales\' leads and referrals while gaining and providing industry knowledge.• Negotiating rates, terms and conditions of agreements with enterprise customers. • Conducting extensive business development in assigned territory to increase market share.• Preparing sales information utilizing Salesforce.com and effective proposals for customers.• Preparing market analytics to provide insight to customers and help them with their overall business strategy.• Forecasting yearly business portfolio by quarter and serve as the subject matter expert for my assigned territory.• Managing contract employees while on assignment and administering performance counseling and coaching.• Providing detailed documentation of customers and tracking activity with standardized weekly reports of client interaction and contractor updates.• Working closely with recruiters to identify the most qualified candidates and coordinate interviews while also managing current talent that is on assignment.• Mentoring recruiters.

Education

• Appalachian State University

  Coursework towards Bachelor's in Nutrition