Kyle MacNaughton
Sales Operations Manager @Volkswagen Of America, Inc
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WORK HISTORY
Sales Operations Manager @Volkswagen Of America, Inc
Saratoga Springs, NY, US
I serve as the primary Sales contact for twelve North East Region Volkswagen dealerships in Upstate New York, Western Massachusetts & Vermont. Develops business sales and marketing plans; and executes strategy to meet new, used, accessory volume and profitability objectives.Formulates Regional objectives and strategic guidance, providing corrective action plans if needed.Supports customer satisfaction initiatives including Service Capacity, Quality, CSI, Owner Loyalty, Customer Goodwill and Dealer Satisfaction.
EDUCATION
Colgate University
Bachelor of Arts (B.A.), Philosophy and Religious Studies
SKILLS
ABOUT KYLE MACNAUGHTON
Sales and Marketing professional offering more than 20 years of continuous achievement in progressive leadership roles at the forefront of market research, retail operations, financial management and eBusiness. Promoted rapidly through a series of increasingly responsible leadership positions based on strong performance. Ability to comprehend and identify market opportunities, accomplished at creating a business strategy and transformational initiatives. Proven track record of successful implementation of marketing strategies that enhance customer experience and sales. Thrives in results driven ventures. Has a knack for motivating and leading cross-functional teams.
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