Kyle Ketcham

Experience

1. Founding Recruiter

   Flavorcloud

   May 2021 — Present · Seattle, WA, US

   Recruiting & Team BuildingJoined as the 6th U.S-based employee post-Series A to lead end-to-end global recruiting and HR operations.Scaled the team from 5 to 41 employees in 10 months, and over 100 total hires to date across Product, Engineering, Marketing, Sales, CS, Ops, and Finance.Recruited all executive hires including CFO, CRO, CBO, CMO, VP of Customer Success, VP of Partnerships, VP of Finance, and department heads in Data Science, Trade Compliance, Carrier Networks, and Engineering.Sourced 100% of candidates directly via strategic outbound on LinkedIn; built a personalized, high-conversion outreach engine.Very high closure rate of 90% over 4 years. Established FlavorCloud’s global talent footprint by building out hiring infrastructure in Canada, India, and the Netherlands.Temporarily managed contract recruiters and HR admins during periods of high-volume hiring and policy rollout.Maintained 50% female employees across c-suite, leaderships and general employees.People Operations & HR InfrastructureBuilt and owned the entire employee lifecycle from scratch, including onboarding, offboarding, payroll, compliance, and performance management.Designed and administered onboarding processes, including hardware distribution, software access, and O365 setup.Managed U.S, Canada, India, and Netherlands payroll and benefits through Gusto, Remote and Paylocity; handled open enrollment and supported employee transitions.Created the first employee handbook in collaboration with co-founders, aligning policies with company values and startup agility.Established offboarding procedures and worked directly with employment counsel on terminations and separation agreements.Led implementation and internal rollout of: 15Five, Carta, Remote.com, Monday.com, Guru, and Paylocity.Created and implemented the company’s first leveling framework and compensation bands.Supported co-founders in compensation strategy during performance reviews and refresh cycles.

Education

• Washington State University

  Bachelor’s Degree, Political Science

Skills

• Technical Recruiting
• Customer Service
• Microsoft Office
• Social Media
• Social Networking
• Microsoft Powerpoint
• Time Management
• Finance
• Microsoft Word
• Accounting
• Temporary Placement
• Powerpoint
• Microsoft Excel
• Recruiting
• Management
• Team Building
• Public Speaking
• Leadership
• Staffing Services
• Information Technology
• Staff Augmentation