Kyle Kellett

Sales Support Manager @White Cap Canada

Toronto, ON, CA
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

May 2025 — Present

Sales Support Manager @White Cap Canada

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Vaughan, ON, CA

Sales Support Manager | Leading Team Integration & Customer Experience Initiatives | Driving Operational Excellence Across Canada• Spearheading the strategic merger of the Proposals Team and the National Account Sales Support Team to streamline processes and improve cross-functional alignment.• Managing a high-performing team of 11 professionals, ensuring seamless collaboration, efficient project execution, and consistent service delivery.• Driving initiatives to enhance the customer experience across national accounts through process optimization, proactive communication, and service excellence.• Serving as a key liaison between sales leadership, national account managers, and operational teams to ensure customer needs are met and exceeded.• Championing a culture of continuous improvement, accountability, and professional growth within the team.

EDUCATION

2005 — 2009

Brock University

Business/Managerial Economics

SKILLS

Customer ServiceNew Business DevelopmentPurchasingNegotiationOperations ManagementManagementForecastingSales ManagementPricingAccount ManagementInventory ManagementInventory ControlB2bTime ManagementMicrosoft OfficeSalesLeadershipSales Process

ABOUT KYLE KELLETT

I’m a collaborative and results-driven Sales Support Manager with a proven track record of leading high-performing teams and enhancing operational efficiency. Currently, I’m leading the integration of White Cap Supply Canada’s Proposals Team and National Account Sales Support Team—uniting processes, people, and tools to deliver a seamless customer experience across the country.With over a decade of experience in sales operations, customer service, and team leadership, I specialize in simplifying complex workflows, enabling sales success, and building strong cross-functional relationships. I take pride in empowering my team, creating clarity in chaos, and driving improvements that impact both the business and our clients.Whether it’s managing competing priorities, solving operational challenges, or designing systems that scale, I’m passionate about delivering solutions that make a difference—for our customers, our team, and the company as a whole.

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