Kyle Johnson

Director, Operations - Global Payments and Trade Contact Center at BNY

Role
Director, Head of Global Payments and Trade Contact Center at BNY
Location
Pittsburgh, PA, US
LinkedIn followers
500 followers

About Kyle Johnson

Experienced Director and Head of Global Payments and Trade Contact Center at BNY. Skilled in Management, Project Management, Risk Management, Business Process Improvement and Process Reengineering, Operations, Business Recovery Planning, Contract Lifecycle Management, Contract Analysis, Artificial Intelligence Deployment, and Financial Services. Bachelor\'s of Science in Finance and Investment Management and a Master of Science in Information Management Systems (MS-ISM) from Duquesne University.

Experience

  1. Director, Head of Global Payments and Trade Contact Center

    BNY

    Mar 2025 — Present

Education

  • Duquesne University

    Bachelor of Science (B.S.), Finance & Investment Management

    2006 — 2010

  • Duquesne University

    Master of Science (MS), Management Information Systems, General

    2014 — 2018

Skills

  • Metrics Reporting
  • Auditing
  • Program Development
  • Management
  • Corporate Tax
  • Sharepoint
  • Business Recovery Planning
  • Microsoft Excel
  • Strategic Planning
  • Performance Management
  • Financial Services
  • Project Management
  • Financial Analysis
  • Information Technology
  • Access
  • Analysis
  • Banking
  • Sharepoint Designer
  • Risk Management
  • Process Improvement
  • Portfolio Management
  • IT Audit
  • Business Analysis
  • Business Process Improvement

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