Kyle Tracy
Commercial Customer Success Manager
- Role
- Customer Success Manager at Darktrace
- Location
- Phoenix, AZ, US
- LinkedIn followers
- 500 followers
About Kyle Tracy
As a Public Sector Account Manager at Axway, I bring over 2.5 years of experience negotiating and managing software contracts valued at over $20M for Federal and State agencies. By collaborating with cross-functional teams and building strong relationships with resellers, I’ve streamlined renewal processes and identified upsell opportunities that align with client needs. My expertise lies in contract negotiation, customer success, and fostering long-term partnerships. With a prior background in commercial acquisition and business development, I’ve contributed to substantial sales growth and client satisfaction. I’m committed to delivering tailored solutions that drive impact and strengthen stakeholder relationships.
Experience
Customer Success Manager
Mar 2026 — Present
Education
University of Arizona, Eller College of Management
Bachelor of Science - BS, Business Administration and Management, General
2015 — 2019
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