Kyle Franks
Implementation Manager, Modern Campus
- Role
- Implementation Manager at Modern Campus
- Location
- Denver, CO, US
- LinkedIn followers
- 500 followers
About Kyle Franks
People leader, customer experience professional, and onboarding manager in the tech and education space with experience in people management, process & operations optimization, learning and development, coaching, and project management. I have managed teams, projects, and programs all with the goal of driving positive impacts in peoples lives. I strive to advocate for more equitable access to education and more efficient resources that ultimately drives economic mobility opportunities for those that deserve it most. I love supporting human development through personal engagement and collaboration. I want to do work that empowers self realization and growth for this world!
Experience
Implementation Manager
Jan 2024 — Present
Manage and lead implementation, configurations, and onboarding of new clients into Modern Campus Continuing Education & Lifelong Learning software- Lead project manager for all scoping, design, and training for successful client implementation and software integrations- Lead trainer for client onboarding- Lead and support process optimization to drive more efficient product knowledge and standardization of internal workflows- Partner & collaborate with product/development to support client customization requests for product improvement
Education
University of Pennsylvania
Master of Science (M.S.), Higher Education
Gettysburg College
Bachelor of Arts (B.A.), History Major, Spanish & Education Minor
Cornell University
Graduate Certificate, Business Strategy
Cornell University
Graduate Certificate, Project Management and Leadership
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