Kyle Carpenter
Customer Success and Support I Data Driven Decision Making I People Leader I Organizational Change Leader
- Role
- Senior Manager Global Customer Service at Minted
- Location
- College Station, TX, US
- LinkedIn followers
- 500 followers
About Kyle Carpenter
As the US Customer Service Manager at Minted, I lead a team of up to 175 agents across multiple contact channels, ensuring compliance, quality, and customer satisfaction. I collaborate with Workforce Management, Training, and other departments to plan, execute, and evaluate service strategies and initiatives. With a background in Kinesiology and Exercise Science and a Minor in Business Administration and Management from Texas A&M University, I have developed strong skills in data analysis, project management, communication, and leadership. I leverage these skills to drive performance improvement, employee engagement, and organizational change within the customer service team and the company. My goal is to deliver exceptional customer experiences and support Minted\'s vision and values.
Experience
Senior Manager Global Customer Service
Jan 2025 — Present
Education
Texas A&M University
Bachelor of Science - BS, Kinesiology and Exercise Science
2013 — 2018
Texas A&M University
Minor , Business Administration and Management, General
2014 — 2018
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.