Kyle Burgess
Every step forward is progress.
- Role
- Operations Manager at Dexpro Dynamics
- Location
- Cleveland, OH, US
- LinkedIn followers
- 500 followers
About Kyle Burgess
Results-driven operations leader with a science background and expertise in business operations, financial management, research, hospitality, vendor relations, business development, and technology solutions. I leverage data-driven strategies to optimize processes, drive continuous improvement, and deliver measurable results across multiple industry verticals.With strong skills in partnership development, financial modeling, and process improvement, I align teams to solve complex challenges and exceed business objectives, with a particular focus on Microsoft’s ecosystem and other industry-specific technologies.Core Competencies- Operational Leadership & P&L Management- Vendor & Partnership Development- Microsoft Licensing & Ecosystem- Industry Vertical Technologies- Business Development & Sales Strategy- Process Optimization & Performance Management- Project Management & Client Relations
Experience
Operations Manager
Mar 2022 — Present · US
Directing operations and teams ensuring client satisfaction and enhancing operational efficiencies within the Microsoft partner ecosystem, delivering comprehensive business solutions to organizations.• Directed multiple client acquisition processes for smooth transitions and sustained satisfaction.• Strategized to maximize ROI within the Microsoft partner ecosystem, enhancing client success.• Implemented a fully integrated servicing, project tracking, and billing system, incorporating continuous process improvements to enhance efficiency and accuracy.• Fostering strategic partnerships to drive business development and meet clients\' evolving technology needs and efficiencies.
Education
Bowling Green State University
Associate of Science - AS
Bowling Green State University
Bachelors of Science
Cuyahoga Community College
Associate of Science - AS
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