Kyle Utley

About Kyle Utley

I’m a Chief Technology Officer with 20+ years of experience leading enterprise technology through modernization, scale, and growth. I specialize in aligning technology strategy to business outcomes, turning complexity into clarity and building platforms that enable people to do their best work.Over my career, I’ve led full-stack transformations across financial services, healthcare, and regulated environments, including rebuilding legacy technology stacks, scaling cloud-native platforms, and growing high-performing teams from early-stage to enterprise scale. Most recently, I’ve helped guide an organization through rapid growth; doubling assets under management while expanding technology from a small, tactical function into a strategic, enterprise capability.My leadership style is hands-on and collaborative. I spend time with business leaders to understand the why behind their goals, then work with technology teams to design solutions that are scalable, resilient, and practical. I believe IT exists to serve the business, not the other way around, and that strong outcomes come from short feedback loops, shared ownership, and trust.A core focus of my work is building technical wealth: investing in platforms, data, and processes that compound over time. This includes cloud operating models that leverage commoditized compute, modern data architectures that support analytics and AI, and automation that shifts repetitive work away from people so they can focus on higher-value problems. These investments have reduced outage recovery times by more than 80%, increased delivery throughput, and improved organizational agility.I’m passionate about developing people and teams. I’ve scaled organizations from 4 to 80+ technologists, grown individual contributors into directors, and built cultures that value learning, accountability, and low ego. I thrive in fast-paced environments where strategy and execution are tightly connected and where technology is used as a force multiplier for both business performance and employee experience.

Experience

1. Chief Technology Officer

   Landmark Credit Union

   Jan 2024 — Present

   Executive technology leader for a $7.5B credit union supporting rapid organizational growth. Accountable for enterprise IT strategy, engineering, infrastructure, data, security, and operations in a highly regulated environment.Key Impact & ResponsibilitiesLed the evolution of the technology organization from a team of 17 to ~80 professionals, building full enterprise capabilities across engineering, infrastructure, data, help desk, and architecture.Directed a full enterprise technology modernization (2019–2021), replacing legacy platforms and establishing a scalable, standardized tech stack to support long-term growth.Currently leading a multi-year cloud adoption and migration initiative designed to- Transition to a commoditized IT operating model, allowing teams to focus on high value work - Increase scalability and resiliency, materially improving recovery capabilities and system reliability - Reduce recovery time by more than 80%, strengthening business continuity and member experienceDefined and executed enterprise technology strategy aligned to business goals, risk posture, and regulations; regularly present progress, tradeoffs, and outcomes to executive leadership and the board.Established modern delivery practices (product management, platform engineering, automation-first operations) improving deployment reliability, throughput, and operational resilience.Led vendor strategy and contract negotiations across core platforms and SaaS providers, driving cost predictability and six-figure annual savings.Created leadership development pathways, promoting multiple individual contributors into Director-level roles and building a sustainable succession pipeline.Partnered closely with business leaders, finance, and risk teams to ensure technology investments directly supported growth, scalability, and member experience.

Education

• University of Iowa

  Health/Medical Physics

• DePaul University

  Master's Degree, Software Engineering

  2008 — 2012

• Illinois State University

  Bachelor's Degree, Health Information Management

  2000 — 2003

Skills

• Healthcare Information Technology (Hit)
• .net Framework
• C#
• .net
• Entity Framework
• Object Oriented Design
• Data Warehousing
• Sparx Enterprise Architect
• Consulting
• Ant
• Sdlc
• Agile Methodologies
• Mongodb
• Hipaa
• Business Process Improvement
• Ssis
• Data Warehouse Architecture
• Business Analysis
• Service Oriented Architecture Design
• Rabbitmq
• Junit
• Software Development
• Database Design
• Sql
• Asp.net
• Agile Project Management
• Process Improvement
• Microsoft Sql Server
• Tfs
• Hl7
• Java
• Software Project Management
• Software Design
• Software Engineering
• Software Development Life Cycle (Sdlc)
• Ehr
• Visual Studio
• Business Intelligence
• Healthcare Information Technology