Kyla Chapman
- Role
- Software Engineering Manager - E-commerce at Cricut
- Location
- Park City, UT, US
- LinkedIn followers
- 500 followers
About Kyla Chapman
I’m a strategic and technically driven leader who loves tackling complex challenges…
Experience
Software Engineering Manager - E-commerce
Dec 2021 — Present
Lead software engineering team/s comprised of business analysts, product owners, architecture, front-end/backend engineers, QA, automation, and supporting contractors - Drive efforts to improve requirement gathering, ideation, design, development, organizational alignment, and transparent communication - Own the planning & execution of roadmap features to deliver a positive increase in customer experience and contribution margin- Partner cross-functionally (UI/UX, DS platform, API, Data, ERP, Ops, Legal, Member Care & Finance teams) to continually improve, deliver & advanced our global site experience - Focus on reducing third-party, backend integration complexities and improve proprietary subscription management processes and creations - Ownership of Cricut\'s global E-commerce platform/sites with a specific focus on the backend (internal and external) integrations (EPR, MarTech, Payment Services, Address Verification, Cricut APIs/OMS, DW, etc) and E2E order flow.
Education
University of Technology Sydney
Sports and Exercise Management
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