Kyah Marshall

Area Manager Engagement Coordinator @Amazon

Glen Burnie, MD, US

Spearheaded employee engagement and retention initiatives, reducing attrition by 12% in three months.•Conducted skill gap analyses and launched targeted development programs to align performance with organizational goals.•Assisted in onboarding and orientation for new hires to enhance readiness and retention. •Ensured OSHA and HR policy compliance, driving safety-focused improvements that reduced incidents by 12%.•Managed a team of 80+ employees, implementing performance metrics and training programs to improve productivity and morale.•Served as a point of contact for associates regarding scheduling, policy clarification, and professional development inquiries.•Collaborated with leadership to analyze workforce data and develop action plans that improved attendance and engagement trends. •Collaborated with leadership to analyze workforce data and develop action plans that improved attendance and engagement trends. •Directed process improvement projects that increased on-time staging from 83.53% to 91.71% and reduced late departures by 3.51%.•Coordinated leadership meetings and communications, preparing agendas, tracking action items, and ensuring timely follow-up to achieve regional goals.

Morgan State University

Bachelor of Science - BS