Kyah Marshall
Operations & Engagement Coordinator | Building Culture, Strengthening Teams & Delivering Impactful Programs | MBA Candidate
- Role
- Area Manager Engagement Coordinator at Amazon
- Location
- Baltimore, MD, US
- LinkedIn followers
- 500 followers
About Kyah Marshall
Hi! I’m Kyah, a people-focused HR and Talent Acquisition professional with experience in…
Experience
Area Manager Engagement Coordinator
Aug 2024 — Present · Glen Burnie, MD, US
Spearheaded employee engagement and retention initiatives, reducing attrition by 12% in three months.•Conducted skill gap analyses and launched targeted development programs to align performance with organizational goals.•Assisted in onboarding and orientation for new hires to enhance readiness and retention. •Ensured OSHA and HR policy compliance, driving safety-focused improvements that reduced incidents by 12%.•Managed a team of 80+ employees, implementing performance metrics and training programs to improve productivity and morale.•Served as a point of contact for associates regarding scheduling, policy clarification, and professional development inquiries.•Collaborated with leadership to analyze workforce data and develop action plans that improved attendance and engagement trends. •Collaborated with leadership to analyze workforce data and develop action plans that improved attendance and engagement trends. •Directed process improvement projects that increased on-time staging from 83.53% to 91.71% and reduced late departures by 3.51%.•Coordinated leadership meetings and communications, preparing agendas, tracking action items, and ensuring timely follow-up to achieve regional goals.
Education
Morgan State University
Bachelor of Science - BS
2020 — 2024
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