Katherine Woolverton

About Katherine Woolverton

Accomplished analyst and strategist with demonstrated experience across corporate and non-profit domains. Passionate about work that improves the human condition and the health of our planet. I want to use my analytical, operational and customer experience skills to support the next generation of leadership in the arts, philanthropy, policy advocacy, local and regional politics, education and libraries, civic engagement, criminal legal system transformation, the climate crisis, or economic and racial equity issues. Skills: Program/process strategy, design and evaluation; domain research; operational plan development; policy development; resource distribution infrastructure design; experience design; service design; customer/user-experience strategy; requirements gathering and analysis; change management; grant application development; and communications.

Experience

1. Ceramics Studio Technician

   Seattle Artist League

   Aug 2023 — Present

Education

• Nielsen Norman Group Usability Week

  Web usability and experience design

  2004 — 2011

• Mount Holyoke College

  Bachelor of Arts - BA, Women's Studies

• Prosci

  ADKAR - Business Change Management

  2014 — 2014

• Oxford: British American Drama Academy

  Certificate, Theatre

• American Academy of Dramatic Arts-Los Angeles

  Associate of Arts - AA, Theatre/Theater

• University of Washington

  Certificate, Editing

Skills

• Content Management
• Sharepoint
• Strategy
• User Experience
• Management
• Software Documentation
• Microsoft Office
• Agile Methodologies
• Saas
• Taxonomy
• Program Management
• Databases
• Portals
• Website Development
• Sdlc
• Intranet Strategy
• Leadership
• Information Architecture
• Documentation
• Adobe Cq/Crx
• Taxonomy Development
• Collaboration Tools
• Agile Methodolgy
• Business Change Management
• Cloud Computing
• Vendor Management
• Enterprise Software
• Service Design