Kent Williams
Team Leader - Customer Success | Business Metrics, Quality Metrics
- Role
- Team Leader - Customer Success at Thomson Reuters
- Location
- Milan, MI, US
- LinkedIn followers
- 500 followers
Customer/Client ServiceView LinkedIn profile
About Kent Williams
With over 25 years at Thomson Reuters, I’ve built a career rooted in customer success…
Experience
Team Leader - Customer Success
May 2001 — Present · Detroit, MI, US
Education
Commonwealth School
Colllege preparatory
1979 — 1983
University of Michigan-Dearborn
Associate's degree, Finance, General
1992 — 1998
University of Michigan-Dearborn
Associate's degree, Finance, General
Skills
- Hiring
- Business Process Improvement
- Recruiting
- Desktop Support
- Management
- Team Building
- Word
- Call Centers
- Business Development
- Public Speaking
- People Management
- Team Leadership
- Powerpoint
- Microsoft Excel
- Customer Relations
- Call Center
- Excel
- Payroll
- Leadership Development
- Process Improvement
- Training Presentations
- Staff Supervision
- Accounting
- Coaching
- Performance Management
- Customer Service
- Microsoft Office
- Technical Support
- Business Analysis
- Budgets
- Finance
- Customer Satisfaction
- Training
- Troubleshooting
- Leadership
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