Karen Weir
Director of Customer Success and Field Services, Motorola Solutions
- Role
- Director of Customer Success and Field Services at Motorola Solutions
- Location
- Austin, TX, US
- LinkedIn followers
- 500 followers
About Karen Weir
Karen has been instrumental in start up companies and start ups within Fortune 500 companies by developing the right business strategies, product roadmaps, partner relationships, operational designs, sales support and delivery plans to win and successfully deploy multi-million dollar deals in the public safety and enterprise software markets.Karen’s success comes from leveraging her strengths in business operations, product management, and sales enablement where she has earned a solid reputation as an energetic leader and a collaborative problem solver who gets the job done.
Experience
Director of Customer Success and Field Services
Jan 2024 — Present · US
Currently responsible for leading the following teams focused on health and growth across our customer base: Customer Success - Drive adoption, time to value and ongoing use in alignment with customer goals.Field Services - Ensure ongoing operational excellence and continuous feature enablement to ensure ongoing application ecosystem success.
Education
Texas McCombs School of Business
MBA, Management
Wellesley College
BA, Chinese Studies
Skills
- Sales Operations
- Wireless
- Integration
- Channel Partners
- Lead Generation
- Vendor Management
- Cloud Computing
- Strategic Partnerships
- Saas
- Business Alliances
- Go-to-Market Strategy
- Competitive Analysis
- Start-Ups
- Demand Generation
- Solution Selling
- Operations Management
- Business Development
- Law Enforcement Technology
- Sales
- Strategic Planning
- Security
- Enterprise Software
- Product Management
- Product Marketing
- Mobile Devices
- Leadership
- Strategy
- Sales Enablement
- Cross-Functional Team Leadership
- Telecommunications
- Sales Enablement Tools
- Software as a Service
- Management
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