Kwang Choi
Senior Technical Program Manager @Teladoc Health
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WORK HISTORY
Senior Technical Program Manager @Teladoc Health
Drive multi-quarter/year platform programs supporting company’s consumer web and mobile experiences serving millions of members- Partner with Product and Engineering leadership to shape roadmap sequencing, capacity planning, and architectural priorities- Own end-to-end execution for high-impact initiatives spanning multiple teams and value streams- Built and scaled program operating model (intake, planning, dependency tracking, exec reporting) adopted across multiple initiatives- Reworked quarterly planning and dependency management, improving planning efficiency by 40% and materially reducing late-stage scope changes- Establish program health, burn-down, and build-readiness reporting used in weekly leadership reviews- Identify cross-org risks early (compliance, platform dependencies, client timelines, resource constraints) and drive technical solutions and mitigations- Lead production deliveries in HIPAA-regulated environments with zero critical production defects- Reduced program delays by 30% through lightweight governance, consistent cadences, and clear ownership models built on Agile framework- Build a TPM org knowledge base and mentor junior TPMs and program managers on execution, stakeholder communication, and risk management
EDUCATION
University of Delaware
Master of Science - MS, Software Engineering
The University of Texas at Austin
Bachelor of Science - BS, Electrical and Computer Engineering
SKILLS
ABOUT KWANG CHOI
Senior TPM with 10+ years leading cross-functional initiatives across health tech, fintech, and consumer platforms. Proven success in scaling Agile delivery, driving cross-org alignment, and removing execution blockers in fast-paced, high-growth environments
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