Kevin Smith

About Kevin Smith

As the VP of Secondary Market Mortgage Operations at Community National Bank & Trust, I manage the Secondary Market Residential Loan Department, overseeing all aspects of the loan life-cycle for 50+ banking locations across Missouri, Kansas, and Oklahoma. With over 12 years of experience in the mortgage industry, I have a comprehensive understanding of the market dynamics, regulatory requirements, and customer needs that drive our business. 2025 #1 Homes for Heroes lender in both KS and MO and #2 overall in the country. My core competencies include secondary market strategy, loan life-cycle oversight, GSE & investor compliance, pricing & hedge execution, capital markets operations, agile project management and leadership, revenue growth strategy, and cross-functional management. I leverage these skills to write standard operating procedures, manage workflow, train staff, and manage new projects. These including: software testing, process changes, and strategy for business solutions to optimize efficiency. I also serve as the administrator on key software components that enhance our operations. Additionally, I oversee the revenue operations and profitability of our department, and serve as a subject matter expert and a key stakeholder for the Secondary Market Home Loans Division. My mission is to deliver world-class mortgage solutions that are innovative, adaptable, and customer-centric.

Experience

1. Vice President - Secondary Market Mortgage Operations

   Community National Bank & Trust

   Sep 2022 — Present · Kansas City, MO, US

   2025 #1 Homes for Heroes lender in both KS and MO and #2 overall in the country. Manage the Secondary Market Residential Loan Department (SEC Division) for 50+ bank locations including: Pre-Qualifications, Setup, Lock Desk (including managing pricing, markups, and market analysis), Disclosures, Processing, Quality Control, Closing, and Post-Closing (as well as compliance for all these areas). Originate and Underwrite as needed.Write policies and procedures, manage workflow, train staff, and manage new projects including software and testing.Administrator on key software components that drive our operations including Optimal Blue, investor websites, Monday.com, and Encompass.Oversee revenue operations and profitability for the department.Serve as subject matter expert for all departments I manage.Serve as key strategy and operational efficiency stakeholder for the Secondary Division.Key point of contact for investor relationships -(new business, onboarding, locks, delegated, non-delegated, and wholesale channels, post-closing, etc.)

Education

• Northwest Missouri State University

  Bachelor of Science (BS), English

Skills

• Va Loans
• Public Speaking
• Event Planning
• Residential Mortgages
• Credit Analysis
• Loan Origination
• Mortgage Lending
• Editing
• Customer Service
• Nmls Licensed
• Html5
• Technical Writing
• Social Networking
• Leadership
• English Grammar
• Insurance
• Refinance
• Css3
• Microsoft Office
• Sales
• Creative Writing