Karen Wilder
Director of CRM Customer Success
- Role
- Director of Crm Customer Success at Hapi
- Location
- Tulsa, OK, US
- LinkedIn followers
- 500 followers
Experience
Director of Crm Customer Success
Feb 2025 — Present · Tulsa, OK, US
Manage and strengthen customer relationships through proactive engagement and communication. Monitor account metrics to ensure customer goals are met and align these goals with product capabilities by collaborating with internal teams. Identify and pursue business development opportunities to drive growth, while providing exceptional customer support to address any issues or concerns promptly.
Education
Florida International University - College of Business
Bachelor in International Business
2006 — 2008
Skills
- Time Management
- Hospitality Management
- Resorts
- Event Planning
- Tourism
- Hotels
- Microsoft Office
- Sales
- Hospitality Industry
- Software Documentation
- Social Media
- Windows
- Training
- Customer Satisfaction
- Hospitality
- Help Desk Support
- Customer Service
- Hotel Management
- Delphi
- IT Service Management
- Revenue Analysis
- Event Management
- Meeting Planning
- Vendor Management
- Budgets
- Recruiting
- Microsoft Excel
- Management
- Active Directory
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