Kristen van Hersett
Customer Experience | Sales Enablement | Communications | Training
- Role
- Project Program Manager at SPECTRAFORCE
- Location
- Seattle, WA, US
- LinkedIn followers
- 500 followers
About Kristen van Hersett
Customer success manager with extensive experience in driving growth and sales performance. Building cross-functional relationships with leadership, internal teams and vendors to deliver communication, training and resources for go-to-market programs and an exceptional customer experience.Sales program launch and execution | Internal/external employee communications | Vendor relationshipsFront line and employee engagement | Customer experience and retention | Customer service
Experience
Project Program Manager
Nov 2024 — Present · Seattle, WA, US
Amazon [contingent]- Physical Stores, Just Walk Out Tech - Merchant Operations
Education
Everett Community College
Project Management Certificate
2015 — 2017
University of Oregon
Bachelor of Arts (B.A.), Communication, Journalism, and Related Programs
Skills
- Solution Selling
- Enterprise Software
- Sales Management
- Project Management
- Sales Operations
- Customer Retention
- Direct Sales
- Marketing
- Customer Satisfaction
- Wireless Technologies
- Employee Engagement
- Cross-Functional Team Leadership
- Product Marketing
- Sales Support Tools
- Sales Process
- Strategy
- Telecommunications
- Managed Services
- Management
- Wireless
- Leadership
- Customer Experience
- Account Management
- Mobile Devices
- Sales
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