Kusum Manjunath
Principal Technical Enablement Strategist @Akamai Technologies
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WORK HISTORY
Principal Technical Enablement Strategist @Akamai Technologies
CA
EDUCATION
University of Mysore
Bachelor of Engineering in Electrical and Electronics
Humber College
Technical Writing Certification
SKILLS
ABOUT KUSUM MANJUNATH
As a results-driven professional with a rich and diverse background in the tech industry, I bring over 15 years of expertise to the field of Technical Enablement and Instructional Design. In my current role as a Principal Technical Enablement Strategist at Akamai Technologies, I empower our Services & Support employees, customers, and channel partners with cutting-edge learning programs. These programs include on-demand technical product and industry certifications, seamless new employee Onboarding experiences, and top-tier customer consultancy initiatives. Highlights:Technical Background: With a strong foundation as a Design Engineer, I have hands-on experience in innovative technologies such as Content Delivery Networks, Enterprise and Cloud Security, DevOps, and Automation.Instructional Design Excellence: As a Certified Professional in Talent Development (CPTD), I utilize the latest industry trends and methodologies to design immersive and engaging learning experiences. My expertise encompasses managing all phases of the content development lifecycle to create interactive e-learning courses, captivating graphics, instructor-led workshops, hands-on labs, and assessments. Advocate for Inclusion, Diversity & Engagement: Beyond my technical endeavors, I am deeply committed to fostering a diverse and inclusive workplace culture. Collaborating with cross-functional teams and stakeholders, I actively raise awareness through educational webinars on these topics. Leadership & Team Management: I have mentored and directly managed Instructional Designers and other enablement professionals at Akamai to ensure the seamless delivery of educational programs. In my current role, I collaborate with cross-functional stakeholders to align learning programs with business objectives. Additionally, I bring expertise in program reporting and ROI measurement, enabling data-driven decisions and demonstrating the impact of our learning initiatives.Let\'s connect! Whether you are interested in advancing technical education, exploring cutting-edge instructional design approaches, or championing Inclusion, Diversity & Engagement initiatives, I am eager to share insights and explore opportunities.
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