Kusum Gupta
Senior Operations Executive with over 6+ yrs experience | Operations Manangement | Project Management | IoT Installations | GPS | Dash Cam | Fuel rod | Door Sensor | Field Support | Technical Operation Support.
- Role
- Senior Operations Executive at Sensorise Smart Solutions Pvt Ltd
- Location
- Gurugram, HR, IN
- LinkedIn followers
- 500 followers
About Kusum Gupta
Senior Operations Executive | Telematics | GPS, Dashcam, Field & Backend…
Experience
Senior Operations Executive
Sensorise Smart Solutions Pvt Ltd
Jan 2025 — Present · Gurugram, IN
Supervise daily fleet operations, vehicle monitoring, and IoT/GPS device management.Coordinate and oversee installations, maintenance, and troubleshooting of GPS, dashcams, door sensors, SOS systems, fuel rods, and device porting.Deliver field and backend operational support to ensure seamless service delivery.Maintain device inventory and streamline logistics for installations and replacements.Track operational performance, resolve technical issues, and manage APIs, geo-fence configurations, and system errors.Lead and manage field technicians for all device installations, repairs, and porting activities.Ensure timely completion of installations, maintenance, and support tickets, meeting SLA/TAT targets.Supervise a team of 10–15 members, including performance assessment, coaching, and payroll processing.Note- Sensorise took over india operation of Loconav (previous company), currently retaining same roles and responsibilities.
Education
Dev Bhoomi Group of Institutions, Dehradun
Master of Business Administration - MBA, Marketing/HR
2017 — 2019
Kumaun University, Nainital
B.com, Business/Commerce, General
2013 — 2016
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