Kushal Mehta

Associate Manager Business Development @Sekhmet Pharmaventures

Hyderabad, IN

Responding to customer inquiries through email, calls.> Delivering prompt and efficient response to inquiries, complaints and requests received from the customer.> Collaborate or coordinate with the sales, marketing, manufacturing units, R&D and production teams to improve the overall customer experience based on feedback and identified trends that integrate all the aspects of the customer\'s interaction with the company.> Documentation of customer interactions, queries, comments and complaints in Salesforce software for future reference> Implementation of effective channels for feedback to gauge customer satisfaction and identifying areas for improvement > Arrangements of sample(s) from the manufacturing units and dispatching samples to respective customers from different countries.> Assistanting and supporting customers and respective units for audit arrangements

Stevens Institute of Technology

MS

PES College Of Pharmacy

Bachelor of Pharmacy (B.Pharm.)