Kushal Matalia

Product Manager @Educational Initiatives

Bengaluru, KA, IN
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Jul 2024 — Present

Product Manager @Educational Initiatives

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Bengaluru, IN

Owned end-to-end product management for the Content Authoring Platform (CAP), driving product roadmap, product strategy, featureprioritization, PRDs, and stakeholder alignment. Drove on-boarding of 3+ products under the CORE framework to deliver a unified andscalable platform experience, while ideating and validating 2+ AI-driven features to enable long-term platform scalability and innovation- Drove strong product adoption and engagement outcomes, improvising user engagement by 1.4x and on-boarding 1.7x new users.Achieved ~91% user retention, increased average user time on CAP to 30+ hours by optimizing workflows, UX, and content discovery- Improved user satisfaction and product quality, increasing NPS from 3.0 to 4.2 (out of 5) through structured user feedback sessions, anddata-backed UX improvements. Strengthened delivery quality by conducting 30+ code reviews and cross functional delivery practices- Enhanced delivery execution and efficiency by integrating Jira Service Management (JSM) to streamline the issue handling process.Reduced user-reported issue turnaround time (TAT) by 50% through clearer prioritization and better execution operational visibility.

EDUCATION

2012 — 2013

Delhi Public School, Dhanabd

SSC

N/A

Plaksha University

Postgraduate Program - Technology Leaders Fellowship, AI/ML, Product Management & Leadership

2014 — 2015

Delhi Public School, Dhanbad

HSC, Science

2015 — 2019

SRM IST Chennai

B.Tech, Information Technology

ABOUT KUSHAL MATALIA

Product Manager with experience building and scaling platform products, backed by a strong foundation in software engineering. I specialize in owning product strategy and end-to-end delivery, translating user needs and data insights into actionable roadmaps that drive adoption, quality, and measurable business impact.I have led initiatives across platform modernization, accessibility compliance, AI-enabled features, and workflow optimization, improving user engagement, retention, operational efficiency, and product reliability. My work spans roadmap ownership, PRDs, feature prioritization, stakeholder alignment, and outcome-driven execution.I bring a strong blend of technical depth and product thinking, enabling me to bridge engineering, design, and business goals while delivering scalable, user-centric solutions. I’m particularly interested in platform products, AI-assisted workflows, and data-informed decision-making.Open to conversations around product management, platform innovation, accessibility, and building impactful digital products.

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Kushal Matalia — Product Manager at Educational Initiatives in Bengaluru, KA, IN | Unifers