Kushagra Kumar
Customer Success Manager @ Tata Communications Limited , Ex Airtel , Ex UPTU
- Role
- Manager at Tata Communications
- Location
- Gurugram, HR, IN
- LinkedIn followers
- 500 followers
About Kushagra Kumar
ITIL V4® Foundation and AZ-900 MS Azure fundamentals certified professional with 7 + years of extensive experience in Service Management, Service Delivery, Project Management, Relationship Management, Incident/Problem Management, Team Management Risk/SLA Management • Forward-focused Service Manager with Project Delivery service Assurance Management expertise in concepts of end-to-end relationship management, Also has hands-on experience in project planning and implementation from scope management, to activity sequencing, effort & cost estimation, risk analysis to quality management in line with industry guidelines and norms • Proven track record of implementing and executing best practices of ITIL processes.
Experience
Manager
Jun 2023 — Present · New Delhi, IN
Education
Maharshi Patanjali Vidya Mandir
Secondary School
2008 — 2010
A.B.E.S Engineering College
B.Tech, Electrical, Electronics and Communications Engineering
2011 — 2015
Central Academy
Matriculation, P
2009 — 2010
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