Kushagra Mishra
Senior Consultant/ServiceNow Developer
- Role
- Senior Manager at Samsung SDS
- Location
- Gurugram, HR, IN
- LinkedIn followers
- 500 followers
About Kushagra Mishra
11+ years of experience with a demonstrated history of working in the information technology services industry. Excellent Understanding and hands-on experience for implementation of ITSM, HRSD, IT Asset Management, CSM, Field Service Management, ITBM PPM and Custom Scoped Applications their reports and service catalogs.Excellent Understanding and hands-on experience in various ServiceNow integrations using web services, MID Servers, Data Sources, LDAP Servers and import sets.Administer, update and development of ServiceNow applications, modules business rules, client script, UI Action, UI policy, email notifications, UI Pages, UI Macro, Scheduled Jobs, Script Includes, Events, forms, SLAs, reports, Access Controls, Workflow Automation, Homepage Administration, User Administration, Update sets, Wizards, Surveys, Notifications, Field Administration, Flow designer, and etc.Experience in implementing ServicePortal, Virtual Agents and Agent Workspace for supporting various applications.Excellent Understanding and hands-on experience in debugging and troubleshooting ServiceNow instance.
Experience
Senior Manager
Oct 2022 — Present
Education
Happy Model
XIIth
2007 — 2008
Sunbeam School
Xth
2005 — 2006
G.N.I.T.
Bachelor of Technology (B.Tech.), Computer Science
2009 — 2013
Skills
- Html
- Service-Now.com
- C++
- Css
- Javascript
- Windows
- Java
- C
- Programming
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