Kurumoju Deepak
Software Engineer @Thriving Springs Ai
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WORK HISTORY
Software Engineer @Thriving Springs Ai
Hyderabad, IN
Developed and shipped 10+ production features using Angular, TypeScript, JavaScript, and Node.js, contributing to both frontend and backend improvements across multiple releases. Fixed 50+ critical bugs and optimized key modules, improving platform stability, performance, and overall user experience. Used Postman and New Relic to validate APIs, monitor performance, and troubleshoot multi-service issues, reducing root-cause analysis time by ~30%. Worked with MongoDB for data analysis, validation, and backend fixes, resolving data inconsistencies and improving reporting accuracy. Identified, tracked, and verified 200+ issues using GitHub, ensuring timely resolution and effective coordination between engineering and QA teams. Authored comprehensive product documentation including feature specifications, user flows, test cases, and release notes, reducing follow-up queries by ~25%. Managed and resolved 450+ customer tickets via Freshdesk, maintaining prompt response times and high customer satisfaction. Contributed to seamless product rollouts across DEV, QA, BETA, and PROD by balancing user needs, technical feasibility, and quality standards. Collaborated with cross-functional teams (engineering, QA, design, support) to define requirements and prioritize features aligned with business and user goals, supporting on-time delivery of releases. Engaged with 25+ enterprise clients including Uber, Tech Mahindra, HDFC Bank, InCred, Apollo Hospitals, and Essar to gather requirements and ensure smooth delivery of enhancements. Designed and executed 100+ functional, regression, and sanity test cases across environments, helping reduce post-release defects by ~30%.
EDUCATION
Kendriya Vidyalaya
10th
National Institute of Technology Silchar
Bachelor's degree, Electrical, Electronics and Communications Engineering
ABOUT KURUMOJU DEEPAK
Hi, I’m Kurumoju Deepak — Associate Product Manager at Thriving Springs AI, passionate about building impactful products and delivering seamless user experiences. I’ve been recognised as the Best Employee of the Quarter for my contributions toward driving product enhancements, improving workflows, and collaborating effectively across teams.In my role, I work closely with enterprise clients, engineering teams, and business stakeholders to translate pain points into actionable solutions, prioritise features, and ensure smooth, high-quality releases. My background as a Technical Support Engineer at Whatfix has strengthened my customer-first mindset, technical problem-solving skills, and understanding of scalable product ecosystems.I thrive in fast-paced environments, enjoy solving complex problems, and love contributing to products that create real value for users.
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