Kurt Swensson
Building Exceptional Customer Experiences @ Babylist
- Role
- Manager, Customer Support at Babylist
- Location
- Portland, OR, US
- LinkedIn followers
- 500 followers
About Kurt Swensson
With over 9 years of experience in leading customer experience and support operations, I am a strategic and creative thinker who strives for efficiency and excellence. I am passionate about growing and empowering others, building strong relationships, and driving continuous improvement. I am best known for developing innovative solutions to complex situations, creating an engaging team environment, and being proactive and responsive to changing needs and expectations. I hold a Master\'s degree in Organizational Leadership, as well as certifications in Project Management, Smartsheet, and COPC CX Implementation. My goal is to leverage my skills and expertise to enhance the customer experience and operational performance of Chegg and its partners.
Experience
Manager, Customer Support
Mar 2026 — Present · Portland, OR, US
Education
California State University, Fullerton
Bachelor of Arts (B.A.), Liberal Arts and Sciences/Liberal Studies
2009 — 2011
Springfield College
Master's Degree, Organizational Leadership
2014 — 2015
Skills
- Youth Development
- Social Media Marketing
- Experience Working with Children
- Nonprofits
- Program Evaluation
- Data Analysis
- Fundraising
- Hiring Practices
- Recruiting
- B2b Sales
- Staff Development
- Management
- Program Development
- Team Building
- Sales Operations
- Customer Service
- Budget Monitoring
- Leadership Development
- Sales
- Organizational Development
- Volunteer Management
- Training
- Organizational Leadership
- Staff Supervision
- Social Services
- Event Planning
- Conflict Resolution
- Volunteer Recruiting
- Fiscal Reporting
- Strategic Planning
- Account Management
- Public Speaking
- Grant Writing
- Leadership
- Grants
- Program Management
- Event Management
- Non-Profit Administration
- Project Management
- Accounting
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