Kurt N.
Driving Customer Relationships And Solution Capabilities That Foster Exceptional Customer Satisfaction And Success
- Role
- Premier Account Manager at BMC Software
- Location
- Olean, NY, US
- LinkedIn followers
- 500 followers
About Kurt N.
Collaborative, pragmatic, with the long-vision to see the potential for future evolution. Expertise in driving large, global enterprises, and Fortune 500 organizations. Adept at evaluating company operations and goals, devising solutions in support of business growth opportunities. Build strong relationships with key decision-makers and end-users to drive customer retention. Collaborate across organizations with cross-functional teams to sustain product development, enhancements, and customer objectives. Experienced in partnering with C-level management, development teams, and external audiences. Robust strategic acumen, defining direction, plans, budgets, and performance measures to foster success. Areas of Expertise include- Customer Success- Communications- Client Retention Strategies- Relationship Management- Client Advocacy- Return on Investment Analysis- Enterprise Customers- Scaling & Driving Growth- Sales Methodologies
Experience
Premier Account Manager
Jan 2021 — Present
Education
Germanna Community College
Associates
Kennedy Western University
Bachelors
Skills
- Lotus Notes
- Solution Architecture
- Lotus Domino
- Messaging
- Software Sales
- Networking
- Operating Systems
- Software Industry
- Engagement
- Hardware
- Solution Selling
- Email Migration
- Mis
- Lotuslive
- Email Security
- Smtp
- Customer Relations
- System Administration
- Collaboration Solutions
- System Deployment
- Servers
- Sametime
- Social Networking Software
- Certified Lotus Professional
- Email Infrastructure
- Social Business
- Integration
- Websphere
- Deployment
- Messaging Architecture
- Documentation
- Cloud Computing
- Messaging Platforms
- Saas
- Windows
- Social Software
- Sales Enablement
- Virtualization
- Pre-Sales
- Lotus
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